Link of the Week: Are You Allowing Yourself to be a Victim of the Economy?

My friend Roberta Matuson has a great post on her blog this week about not letting the economy stop you from pursuing your career goals. Are You Allowing Yourself to be a Victim of the Economy?

Yes, I know…it’s a lousy economy and jobs are scarce. But they do exist. I’m frequently hearing people complain about the way they are being treated at work, yet these same people don’t even have an updated resume nor have they done much to expand their network. No one else will be able to help you if you aren’t willing to help yourself. Here are some tips on how to get out of victim mode so that you can move your life forward.

Her five tips are applicable to any endeavor and not just for finding your next job. Worth a read.

I’ll also add that I believe the organizational job market is about to heat up significantly. Now is a great time to make sure you have the right talent on board. If you wait until the recovery is fully in place it will be too late.

Announcing a new blog from David Gammel: Orgpreneur.com

I am very pleased to announce a new blog I am writing for those who embrace entrepreneurship in the pursuit of goals that matter: Orgpreneur.

The first few posts include:

Why You Must Make a Buck to Make a Difference
Why Entrepreneurship Matters to NPOs
Why You Must Put the Hairy Baby on the Table (one of my favorite stories from early in my career)

I hope you’ll check it out and subscribe!

The Hairy Baby on the Table

Early in my career I was in a staff meeting and felt that a critical issue was being danced around without anyone addressing it. I got more and more agitated until I finally interrupted and pointed out the elephant in the room.

However, I must have had my metaphor wires crossed that day because what I came out with was something like:

There’s a big hairy baby in the middle of the table and none of us are talking about it!

As you might guess, this caused great hilarity and I think my face turned purple. It did get the issue out there, though, and we dealt with it.

You have to put the hairy baby on the table and talk about it if you really want to make a difference. Ignoring these tough issues is often what gets an organization into deep trouble over time.

In my previous post on entrepreneurship, the Drucker quote starts with ‘everyone who can face up to decision making.’ Making decisions is critical to actually creating value. No decision, no action. A tremendous amount of my work in consulting and coaching essentially boils to down to helping my clients identify and make important decisions.

Point out those hairy babies, talk them through, and make sure a decision is made. It is one of the most valuable things you can do in a meeting or planning session.

What Is Entrepreneurship and Why It Matters

The classic, and somewhat dry, definition of an entrepreneur is someone who applies resources to greater efficiency or effect. They are able to go farther toward a goal with the same amount of resources or envision and realize entirely new goals, applying existing resources for greater impact.

This is something anyone can learn to do. Peter Drucker, in Innovation and Entrepreneurship, said:

[E]veryone who can face up to decision making can learn to be an entrepreneur and to behave entrepreneurially. Entrepreneurship, then, is a behavior rather than personality trait. And its foundation lies in concept and theory rather than in intuition.

Anyone can learn the concepts behind how to use resources more efficiently or to produce greater value. Have you ever applied an idea that knocked 10% off the costs of delivering a particular program? Launched a new teleconference series serving an emerging need among your constituents?

Guess what: you have engaged in entrepreneurship.

It’s hard to find someone who hasn’t been entrepreneurial at least a few times in their career. The key differentiator: the most successful people do it with intent and as a matter of course. That’s the difference between an orgpreneur and someone who is happy to just punch a virtual clock.

Many organizations have done fine for decades with very few true entrepreneurs within their walls. Why does this matter so much now? Here are three reasons:

  • Our business and social environment is changing ever more rapidly. If the last few years have taught us anything, it is that change is an accelerating constant. Yesterday’s ‘old faithful’ revenue stream may be tomorrow’s empty hole in the ground. Entrepreneurship, the practice of reapplying resources for new value or greater efficiency, is critical to survival.
  • The technology to enable and empower innovation and entrepreneurship is rapidly decreasing in price while increasing in power. You can literally do more with less investment. There are highly sophisticated database-driven tools for marketing and relationship management that are available for as little as $50 a month or entire systems you can use for free because they are open source. It’s a new world of possibility regardless of how many zeros are in your budget.
  • Entrepreneurial behavior is fun and attracts high performers. Acting as an entrepreneur is wicked fun for the people who are the most likely to achieve great things for your organization. It is a virtuous circle that can transform the level at which you serve your mission if you nurture and enable that behavior.

If you want your career to have a rapid trajectory, you must behave as an entrepreneur. If you want your organization to remain healthy and vibrant while powerfully serving your mission, then you must teach, encourage and reward entrepreneurial behavior among your staff.

You Have to Make a Buck to Make a Difference

The simple truth for any mission-driven organization is that you have to make a buck if you have any hope of actually making a difference.

The idea of profit used to be a somewhat anathema topic before the recession and Bernie Madoff (not to mention the Internet). Business models for a lot of organizations had chugged along for decades, working like they always did.

Times have changed, my friends.

Boards are highly focused on revenue now. Leadership will support new ideas and approaches they never would have considered in the past. The creative destruction of a recession is not just in markets, it exists in attitudes as well.

Yet the competencies and drive for creating revenue in order to fuel your mission have not been nurtured and developed.  This is a singular opportunity for the staff and leadership of these organizations who have an entrepreneurial mindset and motivation.

My intent with this site is to provide a focal point and catalyst for action for the community of people who embrace the entrepreneurial mindset as a key to successfully achieving their mission.

If the title of this post appeals to you, welcome!

If you can’t agree with it, I encourage you to engage with us here. We’ll all benefit from the debate.

Either way, I hope you’ll stick around!

Why You Need a Content Management System

I was asked this question recently and thought I would post an answer here. I’d like to share some core reasons for having a content management system (CMS) as well as one new one that should seal the deal if nothing else will.

Core Reasons

  • Separation of presentation and content. Design can be changed without touching the content. Content can be added or changed without touching the design. This enables specialists to focus on what they do best rather than having to be a Web generalist to modify the site.
  • Content management. The eponymous value! Since content is stored as data, the system can provide tools for reporting and analyzing your content across the site which is immensely helpful in keeping content up-to-date as well as simply knowing what you have in place. The more content you have, the more valuable this becomes.
  • User management. In most systems you can create separate logins for each person who needs to work on the site and limit what they can do based on specific roles or rules. This allows you to move to a model of distributed publishing, where content experts work on their content and web experts work on the overall site.
  • Dynamic content presentation. While implied by the separation of presentation and content above, I wanted to highlight that this arrangement opens up new ways of driving traffic to content. It allows you to have the site display content based on content data or user data. Think of how Amazon.com shows products related to the one you are viewing on their site as well as suggesting products based on your purchase history with them. This is dynamic presentation.

There is more to it than that (such as web-based systems allowing you to update the site from anywhere) but most features are some mix of the above. Running a site without a CMS today is like writing a book on an old Selectric typewriter. You could do it but why in the world would you want to?

New Reason

Two words: social media.

If you wish to have a site that encourages collaboration, sharing and participation, the main elements of social media, then you will need to have a CMS in place that can sustain those types of activities. In fact, many of the open source CMSs on the market have strong roots in the social media world.

Implementing social media features on a site not built with a CMS of some fashion would be near impossible.

2010 Snowpocalypse Operations Survey Results

Wes Trochlil and I have posted the initial summary of results from the 2010 Snowpocalypse Operations Survey. You can follow the prior link to the document on Slideshare or view it below.

Some of the most interesting things I noted were:

  • Organizations with extensive staff telecommuting in place prior to the storms did the best at maintaining operations even if the physical offices were closed;
  • The above didn’t help much if electricity were out at staff homes or they had children or other obligations to take care of due to mass closures;
  • Respondent organizations did very well overall despite some of the most challenging weather conditions in decades.

We will release more detailed analysis in the next few weeks.

We encourage you to share these results with your colleagues and peers. Use this data to start a conversation about how your organization did and where you can make changes to better prepare for the next emergency.

Preventing Problems When You Leave a Web Designer

All business relationships come to an end eventually. Needs change, goals change, people change. Here are a few tips, learned from helping many people who didn’t do these, to prevent disruption when you decide you need to leave your web design or development firm.

  • Own the relationships with your web hosting company, rather than going through your web design firm. You must have total control over your hosting environment (servers, internet connection, back-ups, etc.) by having a contract with a hosting company. Worse come to worse, you can have them cut off access for your web firm.
  • Control your domain names with your own registrar account. Many smaller organizations will end up with their web designer or firm managing their domains on their behalf. To minimize risk, your company should have that relationship with the registrar and have direct control over the domain name settings with them.
  • Have fresh copies of all web assets backed-up and archived, including data. This ensures you have the raw material of your site and could get it up and running on another host and domain name in relatively short order.

You can’t prevent all problems but the above steps are very prudent precautions to take if you are working with a solo designer or a major firm. Your website is too important to leave it at risk of significant disruption due to a changing business relationship.

Upcoming Appearances

I have a couple of public appearances coming up in DC that you may want to check out.

Improving Your Marketing Through Technology
I am presenting at this full day workshop for association marketers. My talk is about mastering online marketing techniques to grow revenue and improve the value you deliver to members.

I am the luncheon keynote for the Association Foundation Group’s 8th National Conference, being held on May 20, 2010. My talk is titled, “Accelerating Donor Engagement Online and Beyond.”

Hope to see you at one or both of these events!

Snowpocalypse Operations Survey

Wes Trochlil and I are fielding a survey, The Snowpocalypse Operations Survey, to assess how the repeated snow storms over the past couple of weeks impacted your operations, in particular how you think it impacted your external facing services. Our goal is determine the impact and assess what organizations successfully did to maintain or minimize disruption to their members, customers and others.

All respondents will receive a summary of the results from us and access to a later white paper. Complete the survey here and please feel free to share with colleagues at other organizations.

The short survey should take no more than a few minutes to complete.

Thanks!