My Counter-Rant on Social Media ROI

David Meerman Scott posted a podcast rant against demands for assessing the specific ROI of social media efforts. Here is my podcast push-back on that rant.

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In short: Asking how social media can generate value for the company or organization is a perfectly valid question. Any social media advocate or expert has to embrace answering that question if they want to gain support from decision makers. It doesn’t have to be in dollars and cents but it must be answered in the context of how it contributes to the organization’s goals, strategy and operations.

And thanks to David for stirring the pot on this issue!

eReaders and Association Publishing

Reggie Henry, CIO of ASAE & the Center for Association Leadership, posted the following to Twitter this morning:

Looking at all of the e-reader apps at CES just begs the question of when are we going to rethink association publishing…

Interesting question!

About six years ago a board member of a scientific society with significant publishing operations asked me how I thought the Web would change scholarly publishing. I answered that the peer review process was unlikely to go away, unless we change how we do science, but that the medium in which scientific content is published will continue to change over time. In short: don’t abandon peer review but do be very open to changing how your content is delivered.

I believe the same holds for the new round of innovation coming with ereaders and tablet PCs. The core value of association publications won’t be degraded. However, you have to follow your markets in how they choose to access content. If you don’t, you’ll fail to realize a tremendous amount of potential value.

For example, any journal that doesn’t have an online version somewhere (paid or open) has relegated themselves to obscurity at this point.

I expect ereaders and tablets to integrate quite well with the Web while introducing newer forms of content presentation that will be unique to the platform. Therefore, this transition probably won’t be as drastic and problematic as the print to Web transitions proved for a lot of publications, especially if they already have a strong online presence.

What do you think?

Video Interview about Breakthrough Results Online

The folks over at ASAE & the Center just released a video interview with me discussing my book, Online and On Mission: Practical Web Strategy for Breakthrough Results. In the interview I explain what a breakthrough results looks like online.

You can buy a copy of the book for yourself via my site, Amazon or ASAE. ASAE members should buy from them to receive the greatest discount.

The Best Way to Increase the Perceived Value of Your Online Identity

Post more original content than links to other people’s content.

I see a lot of people on Twitter and in blog posts sharing dozens of links a day to other people’s content. Some of it is even good! However, if your goal is to enhance your own perceived value online, you’ll get a better return from posting your own ideas.

Good content from you (in blogs, LinkedIn answers, tweets, etc.) will draw people to you over the long term. This is much higher value traffic than what you get by sharing links because they are coming to see what you have to say about something.

A sure sign that you are posting too many links? You label some of them as “Must Read.” If you do that, why are you sharing the others?