Thank You Phil Murray!

Kevin just thanked his first blog commenter since he started writing as part of Thanksgiving. Great idea!

So, without further ado, thank you Phil Murray for posting the first comment to my blog on August 2nd, 2002! The post Phil commented on was one I wrote questioning whether a KM system had to be deployed enterprise wide in order to be considered a success. Why not just do something locally within a group using free tools for their own benefit? I still think that makes as much sense now as it did to me over 3 years ago. And Phil agreed with me and expanded upon the idea substantively, which is a nice bonus for a first comment. 🙂

I have truly learned so much from writing this blog and connecting with others who read and write on the same topics. Thanks to all of you for participating in this public conversation.

Update: To continue being a bit meta, this turns out to be my 500th post on this blog. Only took 3 years! 🙂

The Knowledge Sharing Toolkit

David Bartholomew has released a Knowledge Sharing Toolkit that he has developed over the past 2 years.

The ‘Knowledge Sharing Toolkit’ is the result of a two-year DTI-funded project carried out by innovation consultancy David Bartholomew Associates (DBA) and nine of the UK’s leading architectural and engineering practices – Aedas, Arup, Broadway Malyan, Buro Happold, Edward Cullinan Architects, Feilden Clegg Bradley, Penoyre & Prasad, Whitby Bird and WSP.

A concise 49 page how-to manual accompanied by nine detailed case studies, the Toolkit shows building design practices how to develop a knowledge strategy to support their business objectives, and explains the main tools and techniques for learning and sharing knowledge, and how to use them.

I haven’t had a chance to read it yet (just spotted it today) but thought I would go ahead and share the link for those of you interested in facilitating knowledge sharing.

(Via James Robertson.)

tRuTag: Aggregate Your Tags

Here is a nifty web app: tRuTag

I’ve created tRuTag with Ruby because I wanted to explore tagging. What it does is create an html page of your tags on various sites and then allows you to explore them on other sites.

I use it as my homepage and have just implemented some of it’s functionlity on my Ruby on Rails site. Below is a sample page. Please view the readme or download tRuTag and enjoy!

It requires Ruby on Rails to run. I’ll probably try to get this set up on my laptop this weekend.

(Via O’Reilly Radar.)

Knowledge Abundance

Gerry McGovern opens a recent article with an incredibly clear statement about the current environment for KM:

We are in an era of knowledge abundance. Traditional management theory focuses on knowledge scarcity. We need new management strategies to deal with so much communication and so much knowledge.

This is why blogging, RSS, newsreaders, wikis and similar technologies are coming to the fore now. They are effective tools for communicating in an environment of abundance. Love that quote! This will definitely be making its way into my presentations (with attribution, of course).

Movable Tags

SixApart recently released a plugin that adds tagging to Movable Type.

The tagging is only done by the author of the post so you don’t get the benefits of social tagging like you do on delicious. However, I think it is useful for creating simple categories without having to think much about it. If the tag is already used, it gets associated with other posts. If not, voila!, a new category. Much easier interface and probably meets the needs of most bloggers who are casual about their categories.

KMpings is dead, long live!

Long-time readers of this blog may remember and have participated in my little trackback experiment called KMpings. This service allowed people to send trackback pings of their KM-related posts to KMpings, which then syndicated the whole list for anyone who wanted to subscribe. It was a bit of a hit in a micro-community of KM bloggers although the activity slowly tailed off over time.

A few months ago I made some changes to the site that ultimately disabled the service and it is now completely gone with the redesign of my main web site. If you found the service useful and/or want somewhere to send your KM-related pings, I recommend using KM tag from now on. I subscribe to the KM tag stream from and find good stuff in it pretty often.

Thanks to everyone who participated in the KMpings experiment! I had no idea when I created it that it would be used as much as it was or that it would last so long.

Tagging Enterprise IA

Lou Rosenfeld has begun a group tagging project, using to track links related to enterprise information architecture. Bloug: Experimenting with Tagging:

Do you use And are you interested in enterprise information architecture? Then consider tagging your EIA bookmarks with the tag ‘enterprise_ia’. If at least a few of us start doing this, then, as the tag gods suggest, we’ll all benefit from each other’s research by monitoring the tag at ‘’. Please spread the word to anyone who you think might be interested.

See and to subscribe.

Lou also raises the question of how to increase precision in social tagging. I’m not sure that’s the right question. Folksonomy doesn’t seem to be about precision. It can be mined by someone who wants to create precise references but the point of it is not to have formal indexing structures. It’s hard to let go of that (I say from personal experience).

Big Blog

IBM is now encouraging their 300k+ employees to blog if they want and has posted a policy to set their expectations for employees who do blog:

Guidelines for IBM Bloggers: Executive Summary

  • Know and follow IBM’s Business Conduct Guidelines.
  • Blogs, wikis and other forms of online discourse are individual interactions, not corporate communications. IBMers are personally responsible for their posts. Be mindful that what you write will be public for a long time — protect your privacy.
  • Identify yourself — name and, when relevant, role at IBM — when you blog about IBM or IBM-related matters. And write in the first person. You must make it clear that you are speaking for yourself and not on behalf of IBM.
  • If you publish a blog or post to a blog and it has something to do with work you do or subjects associated with IBM, use a disclaimer such as this: “The postings on this site are my own and don’t necessarily represent IBM’s positions, strategies or opinions.”
  • Respect copyright, fair use and financial disclosure laws.
  • Don’t provide IBM’s or another’s confidential or other proprietary information.
  • Don’t cite or reference clients, partners or suppliers without their approval.
  • Respect your audience. Don’t use ethnic slurs, personal insults, obscenity, etc., and show proper consideration for others’ privacy and for topics that may be considered objectionable or inflammatory — such as politics and religion.
  • Find out who else is blogging on the topic, and cite them.
  • Don’t pick fights, be the first to correct your own mistakes, and don’t alter previous posts without indicating that you have done so.
  • Try to add value. Provide worthwhile information and perspective.