How Not to Select a CMS

CMSWatch: Featured Opinion: 5 Biggest Mistakes in CMS Selection provides some excellent pointers on pitfalls to avoid when selecting a CMS.

While they are all good points, the most fundamental recommendation, imho, is to create a formal, diverse, selection team. At a minimum, according to the article, it should include both IT and content development staff. This seems obvious but I have heard of many instances where IT simply handed down a solution to the content folks without their involvement in the evaluation of products. Less frequent are cases where the content staff buy software without consulting IT and then ask IT to install it. IT people LOVE that. 🙂

The content staff are the primary users and are the best judges of authoring and publishing functionality. IT staff can best judge the infrastructural requirements and performance measures as well as the depth of their knowledge in the technology on which the candidate systems are based. You must have both of them well represented in the selection process.

(Thanks to Column Two for the pointer.)

Sharing Requires Trust

Jim McGee’s comments on moving from need-to-know to shared awareness information policies within an organization. Here is a quote:

If, on the other hand, your focus is on the external mission, i.e. getting the job done for customers, the issue shifts to how best to let everyone have access to and know what is going on that might be relevant. In part this has to be founded on a deeper sense of trust in all the members of the organization. Trust both in their judgment to make good and appropriate use of information and knowledge and, more importantly, in their capacity to manage the torrent of bits on their own. No need to be paternalistic about it.

Exactly.

Introducing Ella Rose Gammel

I’ve been on a blog sabatical the last couple months as we prepared for and then had a new arrival in our family. Ella Rose Gammel entered the world on January 3, 2003 weighing in at 5 lbs. 14 oz. Babe and mom are both very healthy and recovered quickly from the delivery. What a great way to start off the new year!