Skinner Box Web Design

Jeffrey Veen on Damage in Web Design:

Bad design is based on the arrogant and extremely difficult attempts to modify user behavior. Good design derives innovation from existing user behavior. Guess which one succeeds more often?

Veen points out in the article that trying to modify user behavior will result in the user leaving your site for an alternative or routing around the perceived damage. There is no lid on the bad web design skinner box.

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