Content Management Interview Questions

Below are a set of interview questions that we used when filling the Director of Content Management position in our office. I posted these to an ASAE list today in response to a question and thought I might as well throw them up here.

These are tailored for the mission and organizational culture at our office but might be useful for those of you who interview people for content management jobs, especially those positions that manage other staff and teams.

OPENING QUESTION

1. Why are you interested in applying for this position?

QUESTIONS

2. Please describe your view of the relationships between information architecture, graphic/html design, and content development. What challenges do you see in managing the roles and responsibilities within a team responsible for these areas?

3. What are some unique qualities about publishing health care information on the web as opposed to other types of content?

4. Please describe your style of leadership in the work you have done as a staff supervisor or team leader. How has your style of leadership contributed to the success of your projects?

5. Describe a situation where you facilitated a project that spanned across several departments or functions. What challenges did you face and how did you overcome them?

6. What are the unique qualities of publishing to the web compared to traditional print or broadcast media? How does the management of web activities compare to the others?

7. How have you positively impacted the careers of staff you have mentored or supervised? Please cite a specific example.

8. Describe the process of redesigning a website. Please give an example from your past work if you can.

9. How do you explain what works online and what doesn’t when you are working with someone who is not as experienced as you are with html and the Web?

10. Give us an example of an occasion when you found yourself with competing priorities – more to do than you could possibly get done. What did you do to resolve the situation? Would you do anything different now?

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