James Robertson has published an article that provides a concise and basic introduction to content management systems. This is a great piece to refer to management and others who you need to get up to speed on what exactly a CMS is and the general business problems to which it can be applied.
A content management system (CMS) is critical to the success of almost every website and intranet, and yet many organisations are not familiar with this technology.
So, while we have written many articles on a range of specific CMS issues and strategies, we now take a step back to answer the question: what is a content management system?
In this article we will focus on web content management, and will only touch upon broader content issues at the end of the document.